Features
Everything after closing, and the revenue in it
Afterkey is home builder warranty software built around the money a closed home can earn: a maintenance membership you price, paid repairs with your markup paid out automatically, warranty callbacks routed to your subs, and a homeowner portal under your brand. Then the work underneath it — compliance, the AI-built maintenance schedule, the record. The plan covers maintenance; warranty work stays free.
Every feature below is marked with its real availability. Nothing on this page is aspirational unless it says so.
Recurring revenue
Available nowA maintenance membership you price, billed to your account
Every home you’ve closed can carry a monthly maintenance membership. You set the price, the homeowner pays in your branded portal, and the money lands in your account — recurring revenue from homes you’ve already built.
Your price, never ours
$40 a month for the schedule and reminders, $500 for the whole house — whatever your market carries. Afterkey never sets your price. Offer one plan or several tiers, priced per home, and start billing at closing or keep the plan free until the warranty ends — your call. The revenue line is sized to your market, not to ours.
From reminders to the whole house
The bottom tier is the schedule and the reminders, with visits priced per job. The top tier is your subs handling lawn care, HVAC, appliances, plumbing, septic — labor included, on the schedule, billed as one number a month. The homeowner has one company to call for the life of the home, and it’s you.
You decide what’s in each tier
Every plan is a list you wrote: which visits are included, which are priced per job, what it costs. The homeowner sees that list before they join, so what $40 or $500 a month buys is never a mystery, and the “what am I paying for” call never comes.
Card or bank on file, billed monthly
The homeowner puts a card or bank account on file in your branded portal and the plan bills every month to your own account. There’s no platform fee on homeowner payments — you pay only processing, at our published rates; membership dues are one clean price to the homeowner. Recurring revenue without an invoice ever leaving your office.
Maintenance, never warranty
Warranty covers what the builder got wrong and stays free; the membership covers maintenance, which every house needs from day one. It is never a paywall in front of warranty work, so you never get the “why am I paying for this” call.
What the plan actually delivers
The maintenance schedule built from the home’s own manuals, the reminders, the filter change, the furnace tune-up — real upkeep the homeowner watches happen, not a line item on a statement. That is why the dues keep coming.
Repair revenue
Available nowPaid repairs, with your markup, paid out automatically
Today a homeowner calls, you send a sub, the sub bills direct, and you coordinated the whole thing for free. On Afterkey the sub quotes it, your markup goes on top, the homeowner approves and pays in your portal, and the money lands in your account.
How a repair gets paid
- 1The homeowner submits the request in your branded portal, and it goes straight to the sub assigned to that trade.
- 2It’s classified warranty or billable from the home’s warranty dates and plan. A sub who disagrees flags it; you decide.
- 3If it’s billable, the sub quotes it, your markup goes on top, and the homeowner approves the price. Their card or bank account goes on file. Nothing is charged yet.
- 4The sub does the work, confirms on site that the quote still covers it, and posts completion photos — required before anything can bill.
- 5The homeowner approves the finished job, or the review window passes (24 hours by default), and the saved card or bank account is charged — never more than they approved.
- 6The money settles to your account the moment it’s paid, at our published processing rates and no platform fee. You pay your sub the way you do today; Afterkey keeps the sub’s invoice on the record.
Warranty or billable, decided up front
Every request is classified when it comes in, from the home’s warranty dates (plus your per-trade extensions) and whether it’s on a plan. A sub who thinks it isn’t warranty flags it; you decide, and the homeowner is told. Nobody argues about which is which after the fact.
The homeowner approves the price first
The sub quotes the job, your markup goes on top, and the homeowner approves the price in their portal. Approval puts a card or bank account on file; nothing is charged until the work is done and approved, and the charge can never exceed the number they said yes to. No surprise bills, so no 9pm call about an invoice.
Paid the moment the job is approved
When the homeowner approves the finished job (or the review window passes), their saved card or bank account is charged and the money settles to your account — your markup included, no platform fee. You never invoice or chase a payment. The favor becomes a revenue line.
Photos before money moves
Completion photos are required — a job can’t be marked done without them — so the record shows the finished work before the homeowner is charged. The “did he actually do it” call never comes.
Paid by check instead? Mark it paid
If a homeowner pays a repair by check, cash, or bank transfer, mark the invoice paid and they get an emailed receipt. The record stays complete either way.
Handyman and odd jobs too
Hang the TV, fix the fence gate, service the boiler — any paid work beyond warranty runs through the same estimate, approval, and payout path. Every one carries your markup.
Callbacks
Available nowWarranty callbacks, out of your phone and onto a record
Every request lands in one queue with a clock on it, routes to the right sub, and the homeowner and the sub talk directly from there. You see everything and touch nothing you don’t want to.
Request #241 · 88 Birch Lane
Kitchen faucet dripping
- 1
“Dripping under the kitchen sink since yesterday.”
photo attached · Tue 7:41am
- 2
Assigned to Reliable Plumbing
Insurance current through Mar 2027
- 3
On site · 2 photos from the jobsite
Homeowner sees this without calling you
Complete · Thu 9:52am
Timestamped on the home’s permanent record
SLA tracking on every request
Each request carries acknowledge and schedule targets you set per priority — two hours for an urgent one, days for a punch-list item. You see what’s on time and what’s slipping before the homeowner does.
Automated email reminders
Reminders go out on their own: the sub hears before his response deadline and every few hours after he misses it, and you get escalated when it’s missed. Email is included free, forever. You stop being the relay, and the job still gets closed and billed.
Photo documentation
Photos attach to the request from submission through completion, so the record shows the condition before and after the work. You never eat a second trip over a “nobody came.”
A complete service history
Every request, dispatch, and completion is timestamped on the home’s record — the documentation that ends a dispute two years later in one screenshot.
White label
Available nowYour brand on everything the homeowner touches
Afterkey is white-labeled. Your logo, your colors, and your business name lead the homeowner experience — Afterkey stays in the background.
Your logo
Upload your logo file in settings and it appears across the homeowner experience. No ticket to support, no professional-services fee. The buyer credits you for the software.
Your colors
Set your brand colors and the homeowner portal takes them. It looks like something your company had built, because as far as your buyer is concerned, you did.
Your name on everything
The portal, every email notification, payment receipts, and the handoff binder carry your business name and logo. Emails arrive as “Your Company (via Afterkey)”, and receipts and the binder carry a small “Powered by Afterkey” line — yours is still the brand the homeowner associates with the experience, and the name they give the neighbor.
Your phone number
With the SMS add-on, homeowners text a dedicated business number that reaches your operation — not a generic shortcode, and not your personal cell. The 9pm text goes to a business line.
Subcontractors
Available nowDispatch, ratings, and cost intelligence
Assign the right trade, see who actually showed up, and learn what each sub really costs you across every home you’ve built.
Per-trade assignment
Assign a sub per trade per home, or set a default for the trade across every home, and every request routes itself with the home’s history attached. You stop being the relay and still bill the job when it’s billable.
Day-of arrival tracking
The sub confirms the visit, taps “on my way,” or says he’s running late — the homeowner sees it, and you get escalated when he goes quiet. The status question gets answered without you.
Ratings across every home
Rate performance job by job and watch the pattern build. The sub who generates callbacks on one home is usually generating them on ten — you find out while it’s still one.
Cost intelligence
What each trade and each sub costs you per job, and what each home has cost and earned — the numbers you need before you renegotiate a rate, and before you set a markup that holds.
Compliance
Available nowSubcontractor compliance, tracked and flagged
Define the documents you require, let subs upload them, and see at a glance whose coverage is current, expiring, or lapsed — with a stop-and-acknowledge when you dispatch a sub whose paperwork isn’t.
You define what’s required
General liability, workers’ comp, auto, trade license, W-9 — required across the board or set per trade, however you run it. Written down once instead of remembered per job.
Subs upload, you approve
Subcontractors upload their own documents against your requirements and instructions; you approve each one and set its expiration. You can file a document on a sub’s behalf too. Chasing certificates stops being your job.
Expiration alerts, to them and to you
The sub and you both hear at 30, 14, 7, 3, 1, and 0 days before a document expires, and again when it lapses. A red “Action needed” flag sits on the sub list until it’s fixed.
A stop when you dispatch anyway
When you create a request for a sub whose required documents are missing or expired, Afterkey stops and makes you acknowledge it before the job goes out, and logs the override. Homeowner requests go straight to the assigned sub, so the alerts and the flag are how you keep the roster current.
AI Home Binder
Available nowMaintenance intelligence that shows its sources
Upload a home’s documents and Afterkey proposes the maintenance schedule for you — with the source on every line: the manufacturer, the document you uploaded, or an honest “typical — verify against the manual” label. The schedule is the reason a homeowner keeps paying dues: real upkeep they watch happen, with your name on every reminder.
AI Home Binder
142 Maple Court
Furnace filter — replace1
Every 90 days
Water heater — flush tank2
Every 12 months
Dishwasher filter — clean3
Every 3 months
Sources
1. Carrier owner’s manual, p.12 — your upload
2. Rheem published maintenance schedule
3. Typical schedule — verify against the manual
Documents in, schedule out
Owner’s manuals, spec sheets, and invoices become appliances in the binder and a proposed maintenance schedule. You review the list, drop what you don’t want, edit any interval, and save — nothing reaches the homeowner until you do. Fewer “where’s the shutoff” calls, and the homeowner has a reason to open the app.
Every suggestion shows its source
For a known make and model, Afterkey looks for the manufacturer’s published maintenance and links it. Where it can’t find one, the line says so — “typical schedule — verify against the manual” — instead of dressing a general interval up as the manufacturer’s. Intervals pulled from a document you uploaded cite that document. The schedule you put your name on shows where every line came from.
A shared appliance library
Once any home on Afterkey has researched a model — or a supplier has entered it — every future home with that model reuses the schedule instantly and free, with no AI action spent. Your thirtieth home costs less to set up than your first.
Cost preview before a research pass
Before a binder-research pass runs, Afterkey shows which appliances are already in the library (free) and which are new, with a dollar estimate and a “do it yourself to save” option. Document extractions cost one action each on upload. Alerts at 80% and 100% of your allotment, and a $25 overage ceiling that pauses AI you start.
Win-back
Available nowWin back the homes you’ve already built
Every home you’ve ever delivered is a maintenance-plan prospect. Add past builds free, send the pitch, and pay only when they say yes. The plan covers maintenance; warranty work stays free.
Prospect homes are free
Add a past build as a prospect and it costs nothing while you court it. Billing starts only when the homeowner joins a plan or you activate the home to start working it. Your back catalog costs nothing to court.
Claim invites with the pitch inside
Send the homeowner a personalized maintenance-plan proposal by email: your tiers, prices, and what each includes. The link opens their own portal with the home already set up; they set a password and the offer is in front of them.
Your pitch, your tiers
Offer one plan or several, at prices you set per home — Afterkey suggests a number from the home’s real sub rates, and you type the price. The homeowner picks a tier in the portal and the dues bill to your account.
Quotes that expire
Set how long each offer is good for, so a homeowner who circles back two years later gets today’s pricing — not a quote from a different economy.
SMS + Voice
Coming soonA dedicated business line for every builder
Your own dedicated business number for real two-way texting, automated maintenance reminders, day-of coordination, and inbound calls forwarded straight to you.
Your own dedicated number
Each builder gets a dedicated local number, provisioned by Afterkey in your area code and forwarding calls to you. Messages send under Afterkey’s carrier registration. The number on the record is the business, not your cell.
Automated maintenance reminders
The maintenance schedule sends itself by text. The reminder is the reason the homeowner keeps paying dues, and you never had to remember to send it.
Day-of coordination
Arrival windows and status updates by text on the day of the job, where homeowners and subs actually read them. The arrival-window call doesn’t come to you.
Inbound calls forwarded to you
When a homeowner calls the number, it forwards to you — so the business line is the number on the record, not your personal cell. When you step back, the number stays with the business.
Real two-way texting
Homeowners and subs can simply text back. Replies land in your Afterkey inbox matched to the right request, right next to the portal messages — one conversation, whichever channel they used. Nothing lives only in your phone.
Roadmap
On the roadmapHomeowner AI assistant
A homeowner-facing assistant that answers questions using only that home’s binder — and that you can resell as part of a plan.
Grounded in one home
It answers from the documents in that home’s binder and nothing else, so it can’t make something up about a house it doesn’t know.
Resellable by the builder
Planned as something you can include in a membership tier and charge for.
The three portals
One home, three views of it
Builder portal
Every home, every open request, every sub, and the money: memberships billing to your account, repair work paid out with your markup on it.
- Memberships, repair billing, and payouts
- Homes and warranty callbacks
- Subcontractor dispatch and compliance
- AI Home Binder and maintenance schedules
Homeowner portal
Your brand, not ours. Where your homeowner joins the maintenance plan, submits a request, approves a repair price before anyone is charged, and talks to the sub directly.
- White-labeled under your business
- Choose a maintenance plan — you enroll the home, they put a card or bank account on file
- Submit a request and talk to the sub
- Approve repair prices — no surprise bills
- Maintenance schedule, and a service history that shows what they paid
Subcontractor portal
Every job from a link — no app, no login — with status updates and required completion photos from the field, and a place to keep insurance and license documents current.
- Assigned jobs in one list
- Status updates from the jobsite
- Completion photo uploads, required on every job
- Compliance document uploads
Why Afterkey
What you won’t get anywhere else
Your markup, paid out automatically
Paid repairs charge the homeowner, add your markup, deduct processing, and pay the sub and you separately. The favor you used to coordinate for free is a revenue line, and you never split a check by hand.
Warranty and billable decided before the argument
Every request is classified the moment it comes in, from the home’s warranty dates and plan. A sub who disagrees flags it and you decide; nothing billable is charged until the homeowner approves the price. Nobody relitigates it after the fact.
Your buyers see your brand, not ours
Afterkey is white-labeled. The homeowner portal carries your business name and branding, so the professional post-closing experience reflects on you. Handing a buyer a polished system is the kind of thing that gets mentioned to their neighbors — and it should be your name they mention.
AI that shows its work
Every maintenance suggestion carries its source — the manufacturer’s published schedule when one was found, the document you uploaded, or an honest “typical schedule, verify against the manual” label when neither exists. You review and save the list before a homeowner sees it.
It gets cheaper as it gets used
The appliance library is shared across every builder on Afterkey. Once a model has been researched, every future home with that model reuses the schedule instantly and free.
Compliance that’s tracked and flagged, not filed
Subs upload against your requirements, expirations alert both of you on a countdown, a red flag sits on the roster until it’s fixed, and when you dispatch a sub whose paperwork lapsed, Afterkey makes you acknowledge it and logs that you did.
A business you can sell
Memberships turn the homes you’ve already delivered into recurring revenue at a price you set. A builder with 200 homes on a plan has an asset; a builder with a phone full of homeowner texts has a job.
Straight talk
What Afterkey is not
Knowing what a tool doesn’t do saves everyone a demo.
- Not a contractor marketplace or directory. Afterkey works with the subcontractors already on your roster and will never send you leads for new ones.
- Not a construction management or scheduling suite. It starts at closing, not at the permit.
- Not a lead-generation or sales CRM. It has no pipeline, no deals, and no prospecting.
- Not a homeowner app you have to talk your buyers into downloading. The homeowner portal runs in a browser on any phone.
Compare Afterkey to a CRM, a spreadsheet, and an all-in-one suite
Run it on your own homes
Add your first home and log a real request today. Onboarding is free — add a home, add your subs, and start the same day. 30-day money-back guarantee — if it’s not working for you, we refund every dollar Afterkey charged.